Jenna

“I work in a nursery as an early years’ educator and I wanted to buy my first house. I’d had enough of living in a house share with five other people and wanted a place of my own. I knew Carolyn was a mortgage adviser as I looked after her little girl so I got in contact to get some help.”

I bought a house even though I only had a small deposit

“I didn’t really know much about the process or my mortgage options, but I had a meeting with Carolyn and she went through everything. She introduced me to all the schemes that could be of use, going through each one in great detail making sure I had all the information before making a decision.”

“Eventually, we had decided on the LIFT scheme (Low-cost Initiative for First Time Buyers). I’d not heard of this scheme before, but it was perfect for me as it enabled me to buy a house with a small deposit.”

Carolyn really surpassed my expectations

“I was excited but very scared as it was my first house. However, Carolyn is very calming and made me feel completely at ease. She really surpassed my expectations. I had previously thought you just got a little bit of advice but she was there every step of the way. She helped me with the solicitors, with what to say to the estate agents and understanding all the paperwork from surveys. She still gets in touch now and I count her as more of a friend than anything.”

“I feel really settled now and I wouldn’t be in this situation without Carolyn. I would highly recommend McKendry Dunion. They are really helpful whatever situation you’re in and I would go back to them if I moved house again.”