If you are unhappy with our service.
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Quilter Financial Planning Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY
Email: QFPcomplaints@quilter.com
Tel: 0191 241 0700
You can find more information by visiting the Quilter Financial Planning website:
http://www.quilterfinancialplanning.co.uk/contacts/
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)
McKendry Dunion Financial Limited is an appointed representative of Quilter Financial Services Limited which are authorised and regulated by the Financial Conduct Authority.
McKendry Dunion Financial Limited. Registered Office: 204 Main Street, Coatbridge, Lanarkshire ML5 3RB. Registered in Scotland. Company Number: SC501776
*Based on our latest client survey which was conducted in December 2020 and January 2021.
Your home or property may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it. Think carefully before securing other debts against your home. The guidance and/or information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.
